DutchtownSTL.org aims to provide you with the most up-to-date information and resources available to our neighbors. On this page you can find out about City of St. Louis services and departments, plus other resources for people who live and work in Dutchtown. Find out how to access resources, resolve issues, contact elected officials, and more.
Table of Contents
- Citizens’ Service Bureau
- Neighborhood Improvement Specialists
- Emergency Services
- Non-Emergency and Crisis Services
- Neighborhood and Business Associations
- Business Resources
- Elected Officials
- Utilities
DutchtownSTL.org aims to provide you with the most up-to-date information and resources available to our neighbors. On this page, you can find out about City of St. Louis services and departments, plus other resources for people who live and work in Dutchtown. Find out how to access resources, resolve issues, contact elected officials, and more.
City Services: Citizens’ Service Bureau
The Citizens’ Service Bureau (CSB) is the City of St. Louis’s clearinghouse for day-to-day city service issues. When you have a non-emergency issue in St. Louis, your first contact should be the CSB. Call the CSB for issues with the following all sorts of issues.
You can call the CSB at (314) 622-4800, email csb@stlouis-mo.gov, visit the CSB website, or tweet at @stlcsb to report an issue or request a service.
The CSB can handle the vast majority of issues with city services, and when they can’t help you directly, they will help you find the right department to ask. When in doubt, start with the Citizens’ Service Bureau.
Find in-depth information and instructions on filing a request in our guide to the Citizens’ Service Bureau.
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Ongoing Issues: Neighborhood Improvement Specialists
The Neighborhood Improvement Specialist serves as a liaison between residents and city services when a more intensive process is required. Neighborhood Improvement Specialists (also known as NISs, NSOs, or Neighborhood Stabilization Officers) work with the Problem Properties Unit of the St. Louis Police Department to abate ongoing nuisances, communicate with elected officials, and travel their assigned neighborhoods proactively pursuing problems.
The following NISs are assigned to the Dutchtown area as of this writing:
- Dutchtown: Darius Redmond
RedmondD@stlouis-mo.gov · (314) 657-1730 - Gravois Park: Dena Hibbard
HibbardD@stlouis-mo.gov · (314) 657-1359 - Mount Pleasant: Jordan Simon
SimonJ@stlouis-mo.gov · (314) 657-1365 - Marine Villa: James Simpson
SimpsonJ@stlouis-mo.gov · (314) 657-1369
Find out more about Neighborhood Improvement Specialists.
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Emergency Services
St. Louis Metropolitan Police Department
The St. Louis Metropolitan Police Department‘s First and Third Districts serve the Dutchtown area.
Call 911, or (314) 231-1212 for non-emergencies. When in doubt, call 911.
If you’re calling to report an ongoing nuisance, please make sure to use the correct address of the nuisance property — nuisance reports are tracked by address, and correct information helps NISs and the Problem Properties Unit to build cases against the property owner or residents.
We’ve compiled in-depth information on who, where, and when to call for police services in Dutchtown. Learn more about how to contact police, what district you reside in and who your local commander is, who to contact in case of a non-emergency, and more.
St. Louis Fire Department
Call 911 for service or 314-533-3406 for general questions. Call the general line if you need to request a smoke detector. Less urgent fire safety issues can be reported to the Citizens’ Service Bureau at (314) 622-4800.
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Non-Emergency and Crisis Community Resources
Some situations may not call for a police response. Below are some community resources to consult in the case of a non-emergency, crisis, or otherwise sensitive situation.
Mental Health Resources
- ADAPT of Missouri 24/7 Crisis Line
314-300-3540 - Casa de Salud Family Mental Health
314-977-1240 - Safe Connections 24/7 Crisis Line
314-531-2003 - Provident Counseling 24/7 Crisis Line
314-647-4357 - Behavioral Health Response
314-459-6644 - Places for People
314-772-8801 - Hawthorn Children’s Psychiatric Hospital
314-512-7800 - Missouri Institute of Mental Health
314-877-6401
Shelter Resources
- Homeless Hotline
314-802-5444 - United Way
2-1-1 - Our Lady’s Inn
314-351-4590 - Metropolitan Coalition for the Homeless
314-881-3283 - City Hope St. Louis
314-904-4673 - Shelter Directory
Youth Resources
- Child Abuse and Neglect Hotline
1-800-392-3738 - St. Louis Crisis Nursery
314-768-3201 - Kids Under 21
1-888-644-5886 - Youth Connection Helpline
314-819-8802 or 1-844-985-8282 - B-WORKS
314-827-6640 - Lifewise STL
314-421-0400
Substance Abuse Resources
- MO Network
844-732-3587 - Black Alcohol and Drug Service Information Center (BASIC)
314-621-9009 - Alcoholics Anonymous
314-647-3677 - Narcotics Anonymous
314-830-3232 - Cocaine Anonymous
314-361-3500 - Harris House
314-631-4299 - Oxford House
314-772-6771
Domestic Violence Resources
- ALIVE: Alternatives to Living in Violent Environments
314-993-2777 - Safe Connections
314-531-2003 - The Women’s Safe House
314-772-8952 - Family Justice Center
314-241-0081
Other Community Resources
- National Suicide & Crisis Lifeline
Dial 988 or 800-273-TALK [8255] - Crisis Text Line
Text START to 74741 - Crime Victim Center
314-652-3623 - Elder Abuse Hotline
1-800-392-0210 - St. Louis Queer+ Support Helpline
314-380-7774 or 1-844-785-7774
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Neighborhood and Business Associations in Dutchtown
A number of organizations in the Dutchtown area serve to bring residents together, improve the quality of life in the area, and promote neighborhood businesses.
Neighborhood Associations
- Gravois Park Neighborhood Association
- Marine Villa Neighborhood Association
- Mount Pleasant Neighborhood Association
Other Neighborhood Organizations
- Dutchtown Main Streets
- Cherokee Street Community Improvement District
- Dutchtown Community Improvement District
- Dutchtown South Community Corporation
Resources for Businesses in Dutchtown
Visit dutchtownstl.org/business to find a list of resources specifically tailored towards small businesses in Dutchtown and throughout the City of St. Louis. We’ve got useful government contacts for starting or operating your business.
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Educational and Youth Resources
Thomas Dunn Learning Center offers a variety of educational resources for adults. Of particular note are their HiSET (GED) classes, financial empowerment classes, and basic computer skills training.
For youth, Thomas Dunn manages The Place, a teen drop-in center located in the Marquette Park Recreation Center. Youth ages 13 to 21 can come in on weekdays between 4pm and 7pm to relax with games, internet access, and books. The Place also offers meals and healthy snacks, as well as a washer and dryer.
The Greater Dutchtown area is served by St. Louis Public Schools. Primary school students can attend neighborhood schools such as Meramec Elementary, Froebel Literacy Academy, Monroe Elementary, and Woodward Elementary. Carnahan High School of the Future is also located in Dutchtown. St. Louis Public Schools also offers a number of alternative track schools for elementary, middle, and high school students. Find enrollment information here.
The neighborhood also offers charter school options, including Confluence South City Academy, Eagle College Prep, Kairos Academies, and KIPP Wonder Academy.
Also located in Dutchtown are private/religious schools, including St. Mary’s High School for boys, and St. Cecilia Academy, which primarily serves Spanish-speaking students.
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Elected Officials in Dutchtown
You can find an extensive list of elected officials serving Dutchtown and the South Side, along with complete contact information and background. Below are some quick links.
St. Louis Board of Aldermen
As of this writing, the contacts below serve as Aldermen in the Dutchtown area. Visit our elected officials resource page for more information.
- Ward 1 Alderwoman Anne Schweitzer
SchweitzerA@stlouis-mo.gov · (314) 622-3287 - Ward 3 Alderman Shane Cohn
CohnS@stlouis-mo.gov • (314) 622-3287 - Ward 7 Alderwoman Alisha Sonnier
SonnierA@stlouis-mo.gov • (314) 622-3287 - Ward 8 Alderwoman Jami Cox Antwi
CoxAntwi@stlouis-mo.gov • (314) 622-3287
Unsure of which ward you’re in? Look up your address on the City’s website to find your aldermanic ward.
Missouri House of Representatives
- District 76 State Rep. Marlon Anderson
- District 78 State Rep. Marty Joe Murray, Jr.
- District 80 State Rep. Elizabeth Fuchs
- District 81 State Rep. Steve Butz
- Find your State Representative on Missouri’s website
United States House of Representatives & Senate
- Congressman Wesley Bell
- Senator Josh Hawley
- Senator Eric Schmitt
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Utility Services
City of St. Louis Water Division
- Billing: (314) 622-4179
- Open hydrants or running water: (314) 771-4880
- Customer service: (314) 771-2255
City of St. Louis Refuse Division
- Billing: (314) 622-4179
- Customer service (CSB): (314) 622-4800
Ameren Missouri (Electric)
- Billing: (866) 268-3729
- Downed power lines: (800) 552-7583
- Customer service: (800) 552-7583
Spire Energy (Natural Gas)
- Billing: (800) 887-4173
- Report a gas leak: 911 or (800) 887-4173
- Customer service: (800) 887-4173
- Billing: (866) 281-5737
- Customer service: (314) 768-6260
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Is there something missing from our guide to neighborhood and city resources? Please let us know and we’ll try to help you find what you need and add it to our list here.